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Retail Tech
Company Overview
Established in 2009, Retail Technology has continuously delivered innovative software solutions, addressing the dynamic needs of businesses across Saudi Arabia. Evolving from our roots in Retail Pro systems, we’ve transcended into a comprehensive one-stop destination for tailored software solutions. Our commitment to technology and service excellence enables us to empower businesses, streamline operations, foster growth, and ensure success in today’s dynamic marketplace. As trailblazers in the digital landscape, we seamlessly integrate artificial intelligence and omni-digital channels into our strategies, offering businesses a comprehensive suite of digital solutions. Our approach bridges gaps and ensures unparalleled customer engagement, empowering businesses to excel in an ever-evolving market.
Vision
To pioneer transformative retail technology solutions, empowering businesses across Saudi Arabia with innovative software services.
Mission
At Retail Technology, our mission is to become the leading one-stop shop for software business solutions, leveraging extensive market expertise. Our goal is to secure a significant market share by offering seamless integrations, expert consultation, and unwavering support to facilitate our clients' expansion endeavors.
Evolution & Milestones
Steady Growth & Expansion
Established in 2009 with a team of nine, Retail Technology has steadily grown to over 50 experts by 2023, with plans for further expansion to accommodate up to 200 employees. The company has expanded its services beyond Retail Pro, catering to 250+ clients across multiple branches and managing transactions valued at approximately 4 billion Saudi Riyals annually, marking a significant presence in the industry.
Transformative Shift Amidst Crisis
Amid the challenges posed by the Coronavirus pandemic in 2020, Retail Technology underwent a transformative phase. This period underscored the pivotal role of technology, digitalization, and AI in not just sustaining businesses but also optimizing their operations. Recognizing the importance of software solutions, Retail Technology diversified its offerings to include a broader spectrum of software services and integrations, enabling companies to effectively leverage technology.
Acknowledgments & Recognition
Throughout this period, Retail Technology maintained stability without layoffs, reaffirming its dedication to clients and the industry. The company's resilience and commitment to excellence were acknowledged with awards, including the Partner of the Year recognition from Retail Pro (twice) and 14 accolades from Retail Pro in the USA, solidifying its commitment to continual innovation and excellence.
Our Journey in Core values
Client Trust: Adding Value, Simplifying Operations
At Retail Technology, our journey starts with client trust, built upon the foundation of adding value through innovative software solutions. We aim to simplify operations and empower businesses, leveraging our expertise to ensure ease and efficiency in their operations.
Employee Engagement: Family Culture and Team Determination
Retail Technology, our workspace is more than just a place of employment; it's a family. We cultivate an environment that fosters growth, shares prosperity, and instills unwavering determination within our team. This familial ethos not only empowers our employees but also becomes the base for delivering exceptional tools and services to our clients, further stimulating their trust in us and building enduring loyalty.
Client Loyalty: Empowered Together
Our commitment goes beyond mere satisfaction; it's about empowering and achieving together. We forge alliances, earning client loyalty and mutual success.
Clientele and Success Stories
At Retail Technology, we partner with leading enterprises across diverse industries, tailoring our solutions to fuel their growth and success.
Voices of Success
Testimonials that Define Our Commitment
Working with Retail Technology is such a privilege. Their team's dedication, coupled with their customized software solutions, helped us navigate the ever-evolving market with ease.
Tarek Hegazy
IT DirectorOur customers flock toward discount items. So, for our business, the most important thing in Retail Pro is its strong and flexible promotions. It is a powerful solution, fantastic, and easy to use.
Anas Mosa
IT DirectorRetail Pro® is the backbone of our company’s operations. It helps ease sales transactions while providing the back office with comfort in monitoring stock movement.
Feras Sheraif
Business DirectorRetail Pro is one of the powerful solutions in the retail sector and it has an excellent support team who is always ready to provide the service.
